Frequently Asked Questions

Yes. The Regulation on Fire Protection of Buildings and related standards require regular checks and maintenance of extinguishers. An annual check and, according to their life, refilling and hydrostatic testing should be carried out.

After the fire safety design and acceptance tests of the systems are complete, an application is made to the relevant fire department. Alevkıran provides file preparation and test documents; the final decision belongs to the fire department.

Yes. You can choose a one-off periodic service or extinguisher check on the booking page. A contract adds scheduled visits, priority service and panel tracking.

Under the Corporate maintenance contract our target arrival time is 4 hours in Bursa and 6 hours in provinces with a service office. For non-contract requests the time depends on availability.

We examine the event memory to identify repeating addresses and causes. The problem is usually solved by cleaning, changing detector type or correcting placement.

Clean agents are considered safe for people at design concentration, but CO₂ is used only in unoccupied areas. Every system has a pre-discharge warning and evacuation time.

Equipment inventory, planned and completed services, signed reports, documents and the next service date. Automatic reminders are also sent to maintenance-contract customers.

It depends on area and complexity; for a 2,000 m² warehouse it takes about 3-5 weeks excluding design approval. A pump room and water tank can lengthen the time.

Yes; our products conform to TS EN standards (TS EN 54 for alarms, TS EN 3 for extinguishers, TS EN 671 for cabinets). You can find certificates on the Regulations and Test Reports page.